What's the difference between the Enterprise and Growth plan in terms of costing and features?
The Growth plan is free, supports up to 5 users, and includes core cost tracking. Enterprise is a custom solution with pricing tailored to your scale. It includes unlimited users, advanced security (such as SSO/SAML), dedicated account management, and custom reporting.
Do I need to enter my credit card to start a free trial?
No, absolutely not! You can start your 14-day Premium free trial immediately without entering any credit card information. We only ask for payment details if you decide to subscribe after your trial ends.
Are there any hidden fees or setup costs?
Absolutely not. There are no setup fees, onboarding costs, or hidden charges. The price you see on the plan is the price you pay.
Do you offer a discount for paying annually?
Yes! If you choose to pay annually, you get two months free, which is a 16% discount.
What support is included with my plan?
Growth users get email support during business hours. Premium users get 24/7 priority chat and email support.
How do I contact your support team?
The fastest way to reach us is by email at [email protected]. We strive to answer all priority inquiries within two hours.
Do you offer personalized onboarding?
The Premium plan includes a free, guided onboarding session for your entire team to ensure a fast, successful setup.
What happens if I exceed my usage limits on the Growth plan?
The Growth plan does not have usage limits; it’s limited by features and the number of users (up to 5). To unlock advanced features, simply upgrade to Premium.
Can I cancel or downgrade my subscription at any time?
Yes. You can cancel or change your plan right in your account settings. If you cancel, your subscription remains active until the end of the current billing cycle.
Can I export my data at any time?
Yes, absolutely. You can easily export all your data in standard CSV or JSON format with a single click, regardless of your subscription status or integration.
